letter to editor
How to affect street change?
The farragutpress continues to inform us about issues with traffic and speeding throughout Farragut. Mrs. (Jennifer) Hay is using common sense after taking her blue card and having an asynchronous communication with (Farragut) BOMA.
My frustrated head was in my hands when I read the front page article. We have been on this subject since 2012. Or has it been longer?
We see our elected officials, as well as our Town administrator (David Smoak), demonstrating willingness to listen to homeowners as they beg for help to keep their neighborhoods safe from people speeding through them. They listen to parents asking for safer ways to get to and from school.
What is common is that there is still a belief that asking engineering to study the problems and then provide solutions is the path to take. We are asked to believe our efforts will actually result in engineering doing something to solve a thoughtfully presented problem.
Anyone who has been asking for things as simple as stop signs, traffic lights or speed indicators continues to get nothing. Some have asked for 20 years.
How do we change this process to one that yields meaningful results?
In 42 years as a business-process consultant, when I approached an organization that knew they needed to bring about change to keep people safe, or save money by fixing broken processes, I began every engagement with this:
