AFC UC steps up precaution

American Family Care Urgent Care, with a clinic at 700 N. Campbell Station Road in Farragut, has responded to the current pandemic by taking action to “protect our communities against the spread of COVID-10 Novel Coronavirus,” Rachel Davis, company marketing director, said.

“To protect our healthcare staff as well as our communities we serve, we have set up tents at each one of our clinics to screen patients prior to entering our clinics,” she said. “Each patient must pass through the tent and go through a series of precautionary questions and temperature reading.

“The patient will then be instructed where to proceed.”

Davis added, “We have had a lot of thankful patients who appreciate our abundance of caution and attention to protocols.”

Additionally, AFC Urgent Care has set up telemedicine, a video chat with an AFC doctor or nurse.

“We recognize the necessity of social distancing, and staying home helps flatten the curve of COVID-19 spreading,” Davis said.

“We are rolling out tele-medicine accessible seven days a week during our business hours,” which are from 8 a.m. to 8 p.m., Monday through Friday, and from 8 a.m. to 5 p.m., Saturdays and Sundays, she added.

However, Davis acknowledged “some illnesses cannot be treated through telemedicine.”

That being the case, appointments can be made by following the link: TN:

“We will continue to bring our communities we serve the highest level of healthcare,” Davis said.

AFC Urgent Care in Tennessee and North Carolina also implemented Solv Health, which allows patients to complete registration completely on their phones, including insurance information.

“Our providers are able to chat with you via text message on next steps and/or answer any questions you may have prior to being seen,” she said.

To register or login, go to and find your nearest AFC Urgent Care TN / NC Location.

Regarding COVID-19 testing, Davis said supplies are extremely limited.

“AFC Urgent Care is adhering to the latest (Centers for Disease Control) guidelines to test for flu and strep prior to COVID-19.

“We are working diligently to secure more tests so that we can better serve our communities,” she added.

For more information, call 865-288-0119 or visit

CVS Pharmacy, which also has a clinic, provides online resources for prevention and preparation tips and other tools. The store offers free delivery on prescriptions and other store essentials, a video visit and encourages getting flu and pneumonia vaccines.

“CVS is dedicated to providing our customers with the most accurate and up-to-date information available on the coronavirus,” a store representative said. “Testing for COVID-19 will be available soon, but we are not currently testing at our stores or mini clinic locations.”