KCSO reports

• At 5 p.m., Saturday, May 8, Knox County Sheriff’s Office units responded to a Ackley Road address on a report of a possible burglary. Officer spoke with complainant/victim, who said a traffic cone was in her backyard, her ladder was propped up against her privacy fence and her back door onto the screened-in porch was unlocked. Victim said she knew for sure she had locked her door before leaving the house about eight hours prior to officers’ arrival.

Victim looked through her home, but there was nothing missing, she said. Upon closer inspection of the back door, it appeared it had been popped open. There were dents on the door consistent with a tool such as a screwdriver. Weather stripping on the frame of the door also was damaged. Total value of damage was estimated in the report to be $50.

• At 11:17 p.m., Friday, May 7, a complainant called KCSO Teleserve Unit to report fraud at an Oak Landing Lane residence. Complainant advised she received a notification that someone claiming to be the suspect accessed her CashApp account and withdrew $42, happening around 9 a.m., Wednesday, May 5. She contacted who she claimed was a CashApp representative that advised her to download an app for assistance called “Click Support Team Viewer.”

After downloading this app, she advised her phone became hacked and she lost control over its actions. Total loss due to theft was reported to be $199. Complainant said she also lost access to her original Amazon account and opened a second after contacting Amazon. Amazon was able to gain access to her account, and she realized a transaction had been made for $157 she did not make or authorize. Complainant advised she does not know who gained access to her accounts and used her money.

• At 2:52 p.m., May 7, a complainant called KCSO Teleserve Unit to report the theft of a catalytic converter, off of her 2015 Ford 450, at a Kingston Pike address. Value of loss was listed at $2,000. Complainant said the theft took place between 6:30 p.m., Wednesday, May 6, and 1:30 p.m., May 7. Complainant was advised to call or e-mail the Tennessee-registered license plate and VIN number for the listed vehicle, as she did not have it at the time of this report.