“The trust our customers have placed in our family of companies and the resulting growth has allowed us to add these significant expansions to our service,” said Lee Ann Furrow Tolsma, president of Furrow Automotive. “We hope our customers will enjoy the thoughtful details and upgrades that we have designed with them in mind.”
The new Knoxville Motor Company BodyWerks collision center, which will open in early 2023, will be located at 10580 Parkside Drive. The state-of-the-art, 20,000-square-foot facility will offer separate service entrances, increased capacity and trained technicians able to service any type of vehicle.
“Our customers have told us they want ease of access and the service levels they expect from Mercedes,” said Jeff Bender, general manager of Mercedes-Benz of Knoxville and Sprinter. “Creating additional capacity helps us
deliver on that promise and extend the Furrow service guarantee to customers driving any make or model.”
At 23,000 square feet, Bender said the re-imagined Land Rover Knoxville will be more than double the size of the previous location.”
“This next-generation facility will allow us to even better serve our Land Rover customers with an elevated experience and continue growing our expanding presence in Knoxville,” said John Hodges, general manager of Land Rover Knoxville.
Sam Furrow, founder of Furrow Automotive Group, said the new facility builds upon the company’s longtime commitment to Knoxville.
“Our loyal customers are like family, and we are grateful for what we can achieve with their support,” Furrow said. “We’re proud to return their trust by providing exceptional automobiles and customer service, and this expansion will allow us to continue to support the Knoxville community for years to come.”
Furrow Automotive is the parent company of Knoxville Motor Company, Knoxville Motor Company BodyWerks, Mercedes-Benz of Knoxville, Sprinter Knoxville, Land
Rover Knoxville and the Chattanooga Auto Square. Knoxville Motor Company’s locations have served Knoxville for more than 107 years.
Mercedes-Benz of Knoxville is J.D. Power Dealer of
Excellence Award winner for the third year in a row and a MBUSA Best of the Best Award winner.