Sitel Group, a global contact center located at 11221 Outlet Drive in Farragut, plans to hire more than 150 associates during its open house hiring event from 9 a.m. to 4 p.m., Wednesday, July 20, at its Outlet Drive site to support new business and client growth in Knox County.
“Sitel Group associates have access to numerous career opportunities and advancement as the organization continues to experience a surge in business activity in the region,” a Sitel press release stated.
According to the release, the company is hiring for various customer-service positions at its 15 brick-and-mortar centers across North America, while also offering fully remote positions.
“The demand for more employees is a result of the recently completed $2.2 billion acquisition of the formerly publicly traded company, Sykes Enterprises Inc.,” the release stated.
“I am pleased to announce that Sitel Group has completed the acquisition of Sykes,” said Laurent Uberti, president/CEO/co-founder of Sitel Group. “This combination significantly widens our global reach and diversifies our product and service offerings to benefit our customers.
“We have maintained our entrepreneurial spirit and dynamism from day one, and I am confident of that as we continue to grow,” he added. “We will remain true to our founding ethos: providing exceptional customer service while maintaining the human touch in everything we do, even as we take further advantage of technological innovation.”
“Fostering the development of new hires continues to be a top priority at Sitel Group and career advancement opportunities are plentiful,” the release stated. “More than 75 percent of non-agent positions are filled internally.
“The company also provides competitive compensation and comprehensive benefits packages, varying by location,” the release further stated. “Applicants interested in a career at Sitel Group are encouraged attend the open house hiring event to speak directly with a recruiter. “
Overall, “Our award-winning culture is built on 40-plus years of industry-leading experience and commitment to improving the employee experience,” the release also stated.
To learn more, follow Facebook/Sitel.USA for updates and upcoming events.
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