Bringing a century of service to Farragut
“I love it,” FCB community outreach manager Shanna Browning said about the new location. “I think it’s exciting for us as a bank. I love being able to expand.
“Our soft opening was Monday, April 6,” Browning said. “At some point, we’ll do a grand opening with a ribbon cutting.”
Browning grew up in Knoxville, so “for us to continue to be present in the Knoxville area but also go a little further west for us is great,” she added. “I love that we’re growing and expanding, and I think [Farragut is] a great market for us to be in.”
Browning said FCB president/CEO Rob Barger started looking at growing areas in which to expand. With its Farragut location, now it has 10 branches: Market Street in downtown Knoxville, Northshore Drive, Emory Road in Powell, Maryville, Sneedville in Hancock County, Harrogate, New Tazewell, its main branch in Tazewell and in Maynardville in Union County.
“We just felt like that area in Farragut is really growing, and we just wanted to be part of that growing community,” she said.
FBC is a full-service bank, able to handle transactions, open accounts, certificates of deposit, money markets, “any kind of account that [the customer] wants to open, we can open,” Browning said. “We’ll have a commercial lender and a consumer lender at that branch.
Currently, the commercial lender will be Jay Smith, who also will be working out of FCB’s downtown branch.
“I’ve always told Rob Barger, our bank president, that I think what truly sets us apart is relationships and our customer service,” Browning said. “We don’t necessarily look at just being transactional; we want to be intentional and relational with our customers.
“We appreciate those friendships,” she added. “Being from a rural community, we’re pretty well-known on the north side of us.
“It could be in the Knoxville area or in the Farragut area — where there are a lot of other banks — you have to be set apart,” Browning said. “You don’t want to be like everybody else.
“We really focus on being intentional with our customers because we see them out in the community,” she said. “Where we work, we also play, so we just want that [relationship with customers] to be a friendship.”
FCB’s hours are from 8:30 a.m. to 4 p.m., Monday through Thursday, and from 8:30 am. to 5 p.m. Friday.
For more information, visit online at firstcenturybank.com or call toll-free at 800-201-6967.
